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Understand the Terms That Govern Your Account

Every account on pui68 operates under a defined set of legal terms — covering how we handle your data, what rights you hold, and how disputes are managed.

Account TermsData & PrivacyJurisdiction ConditionsUser RightsPolicy Contact
pui68 Understand the Terms That Govern Your Account
LEGAL CONTACT PATHS

Reach Us on Legal or Policy Matters

If you have a question about your rights under our terms, need to request a data copy, or want to flag a compliance concern, these are the direct paths to our team. We handle legal queries separately from general account support so your issue reaches the right person without delay.

Live Chat Start a chat session from the account menu. For legal queries, use the subject tag 'Policy' so the message routes to our compliance team rather than general support.
Email Support Send your legal or data-rights request to our support address. Include your registered account reference and a brief description — we aim to acknowledge within one business day.
Account Help Centre The Help Centre inside your account dashboard holds current policy documents. From there you can also submit a formal data-access or data-deletion request through a structured form.
ACCOUNT PROTECTION

How pui68 Handles Your Data and Account Security

Your account data does not exist in isolation — it is tied to your verified identity, your wallet history across Touch 'n Go eWallet or Boost transactions, and your session log. Here is how we manage each area so you know what is stored, for how long, and who can request changes.

Data Handling

We collect only what is needed: your account credentials, verified identity documents and transaction records from supported payment rails like GrabPay and FPX. No data is sold to third parties.

Cookie Policy

Cookies on pui68 serve session continuity and security — they keep your login active across browser tabs and remember device preferences. You can manage cookie settings through your browser at any time.

Retention Period

Transaction records tied to DuitNow and FPX deposits are kept for the period required by financial compliance rules in Malaysia. After that period, data moves to secure archive and is no longer accessible to operational teams.

Requesting Changes

To update, correct or delete personal data held on your account, submit a request through the Help Centre form or via email support. We verify the request against your registered account before any change is applied.

Common Questions About Our Terms and Your Rights

The questions below cover what Malaysia-based account holders most often ask about legal terms, data rights and policy access. If your question is not here, reach us through the contact paths above — players in Kuching and Kota Kinabalu have the same account rights as any other supported region.

Access depends on whether your location and circumstances are permitted under local law. Where local law permits, you may open and use an account. You remain responsible for confirming your own eligibility.

We collect your registration details, identity verification documents and transaction records linked to payment methods such as Touch 'n Go eWallet, Boost and GrabPay. No data beyond that scope is collected.

Records of deposits and withdrawals — including those made through DuitNow or FPX — are retained for the period required under applicable Malaysian financial compliance rules, then archived securely.

Submit a data-access request through the Help Centre form inside your account dashboard, or send an email to support with your account reference. We verify your identity before releasing any data.

We post a notice on the platform when material changes are made. If you continue using your account after the notice, that counts as acceptance. You can always contact us if you have questions about the changes.

Yes. Submit a deletion request via the Help Centre or email support. Note that some records may need to be retained for a minimum period under financial compliance rules before full deletion is possible.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.